Hi RAW2,
Thanks for your response.
I can understand your frustration, and it's disappointing when things don't work as expected. If you could give me more details about the pay item report and the issues you're experiencing, I would be more than happy to assist. As for migrating to Xero, it's a significant decision, and I respect your choice. But if there's anything else I can help you with. Please feel free to respond or reach out to our virtual assistant, MOCA, on our website. Don't worry if MOCA can't provide the help you need, our live chat team is just around the corner to pick up where MOCA left off.
Cheers,
Princess