Hi RAW2,
Thanks for your post. I hear your concern and appreciate your patience. If basic troubleshooting hasn't worked and you are still unable to generate the report, you may try sending the data in chronological order. This method has proven effective for some users.
If neither of these scenarios apply, you may need to visit help sites like myob.com/support or myaccount.myob.com to find MOCA, our virtual assistant. Use MOCA for immediate queries and assistance. If MOCA can't help, you'll be automatically directed to our live chat team.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this.
Kind regards,
Shella