Forum Discussion
Hi
There is no second bank feed transaction. There is only this 1 Capricorn payment that I'm trying to allocate. Is there any way to find out what specific invoice is causing the issue? All other bulk allocations have worked fine without issue.
Thanks for your help
Teresa
Okay, I've managed to solve this 1 myself. If anyone else needs the method this is it.....
- Purchases
- Create Supplier Payment
- Your Supplier Name from the bill
- Payment Date
- Tick off the invoices the payment is applied to
- Save
- Then go to the Banking Transactions screen
- Match your bank transaction to the 'payments' for that transactions
- Save
And fingers crossed, you don't get that pesky, nonsense message, because for whatever reason it now matches.
- 9 months ago
Thank you SO much for posting your work around solution! I was having this problem and it was driving me crazy! MYOB help was useless! So strange as I've been previously matching numerous invoices to one single payment with no problems and then this random one transaction wouldn't work! Your solution saved me! Thank you for sharing.
- Shella_A9 months agoMYOB Staff
Hi DorisOhi,
Thanks for your post.
My apologies for the late response. I'm so glad to hear that the workaround solution from WMGLNZ was helpful for you, and I'm sorry about the difficulties you've had, but please know that we're here to help. We appreciate your patience during this time. We would like to inform you that we are now closing this case as resolved.
If you need assistance in the future or if you have other questions or concerns, please do not hesitate to create a new post. We're always delighted to assist you.
Kind regards,
Shella
- 10 months ago
Amazing. Worked perfectly for me for 35 invoices. Thank you.
- Shella_A10 months agoMYOB Staff
Hi Catneec,
Thank you for your post and welcome to Community Forum. I hope you find this plenty of information.
We're glad to know that you're able to fix your issue following this thread from the one of our fellows. Please be informed that we will know closing this post. Feel free to write a new post if you have encountered any issues moving forward. We're always delighted to assist you.
Kind regards,
Shella
- Celia_B12 months agoMYOB Staff
Hi WMGLNZ,
We are glad to know that the issue has been resolved and we thank you for sharing the workaround that works on your end. This is a powerful help for other users who will come across this post and have the same issue. We also appreciate your patience and understanding during this time. I understand that this situation has made you upset. I apologize for the inconvenience this has caused you.
We would like to inform you that we are now closing this case as resolved. If you need assistance in the future, or if you have other questions or concerns, please do not hesitate to create a new post. Rest assured that one of our Community Forum moderators will be happy to assist you.
Cheers,
Cel
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