Forum Discussion
I have a similar problem to this. I have 2 online payments that have not been auto matched, and cannot be matched - firstly, the invoices that they could be matched to are both marked as paid, and the amounts of the transactions are slightly lower than the invoiced amounts, so I couldn't match them even if I wanted to.
I've raised a support issue. This isn't the first time this has happened. Last time this happened I ended up with a permanent balance in my undeposited funds account that couldn't be removed. I hope that doesn't happen again!
Hi smileykylie1982 just wondering if you heard back from support. I am now on my third day and still havent heard anything.. I did another invoice for myself and paid by credit card and that on went through so it is just Bpay