Bill Numbers Changing
I am reviewing all bills under Purchases prior to finalising BAS and have found that the bill numbers are changing. When I open a bill, review it (without making any changes), then select save th...
Forum Discussion
Hi PPP2620,
Whenever you save a bill, the bill number might jump to the next in line, even if you haven’t touched any of its details. This seems to be because our MYOB likes to handle bill edits and saves using an automatic numbering trick, which picks the next number following the latest one used. Don’t worry, I’ve already flagged this with our product team to get it checked out. In the meantime, you can simply pop the bill number back to its original manually.
Cheers,
Princess
Could you please advise when the issue with invoice numbers changing upon opening invoices will be resolved?
Invoice numbers should remain fixed once issued. This problem is causing significant additional administrative work for my business. Considering the fees we pay for MYOB, it's unacceptable that the system is creating more work instead of streamlining operations.
This also raises serious concerns regarding compliance. In the event of an ATO audit, unexplained gaps or changes in invoice numbers could become a major issue.
Please confirm if this issue is known and being addressed, and when a fix can be expected.
Hi PPP2620,
The issue with invoice numbers changing upon opening invoices has already been raised. We understand this is causing extra admin work and compliance concerns, making it harder to keep things running smoothly. While we can't provide an exact timeline for a fix, please know that the development team is aware of it. Thank you for your patience and understanding.
Regards,
Genreve
