I am also seeing this issue today. Account code is blank when creating a bill form the in tray, but looking at the contact card the supplier definitely has a default expense account setup. Tried another browser and the fault remains. Also getting the 'ABN invalid' issue described in another thread.
Hi @everyone,
Thank you for your post, and I'm sorry to learn about the issues you've encountered.
I apologize for the delay in our response. We are aware of the issue where the Account code is appearing as blank when creating a bill from the Intray. Our development team is actively working on a workaround to resolve this issue. We will provide an update as soon as we have a solution in place.
We greatly appreciate your patience while we address this issue. If you have any additional questions or require further assistance, please don't hesitate to post again. One of our team members will be more than happy to assist you.
Regards,
Earl
Can you please provide an update on this issue please?
I have noticed now that the "Due Date" is not populating as per the account set up. Can you please review this and let me know know it will be resolved?
Can you please provide an update. I have posted 4 weeks ago and no response
Hi everyone,
We value your participation in this thread. At present, the issue you've mentioned is still being addressed. We sincerely apologize for any inconvenience caused and appreciate your understanding.
Once there are updates or changes made regarding this Intray issue, we will promptly inform you.
In the meantime, if you need assistance with any other matter, please don't hesitate to start a new thread.
Thanks,
Genreve
Exactly how many more months do you need, Exactly? Meanwhile your prices go up and up... but the service remains basic at best.
Genreve_S wrote:Hi everyone,
We value your participation in this thread. At present, the issue you've mentioned is still being addressed. We sincerely apologize for any inconvenience caused and appreciate your understanding.
Once there are updates or changes made regarding this Intray issue, we will promptly inform you.
In the meantime, if you need assistance with any other matter, please don't hesitate to start a new thread.
Thanks,
Genreve
