Forum Discussion

Micah07's avatar
Micah07
3 years ago

Change Customer Name on invoice

Just wondering how I can change the Customer Name on an invoice that has been created and emailed. When I go to the Customer Name, it's not allowing me to change..thanks
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi Micah07 


    Once an invoice has been saved and emailed, the fields like customer name cannot be changed. In order to make such changes, you will have to delete and recreate the invoice. 

Komal_S's avatar
Komal_S
MYOB Staff

Hi Micah07 


Once an invoice has been saved and emailed, the fields like customer name cannot be changed. In order to make such changes, you will have to delete and recreate the invoice. 

justinayres_80's avatar
justinayres_80
3 years ago

can a customer be changed once an invoice is saved?

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    3 years ago

    Hi justinayres_80 

     

    The customer name cannot be changed after the invoice has been saved, you will have to delete the invoice and re-create it with the correct details. 

    • janjac's avatar
      janjac
      Experienced Cover User
      3 years ago

      Why would MYOB take the option to change customer's once the invoice has been done ? That is crazy, and very inconvenient - There are many things I like better in the previous version..... many !!

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