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DAL-WA's avatar
DAL-WA
Experienced User
3 years ago
Solved

Contact Address won’t register in contact card

Hello

 

When creating a contact, I if the address doesn't 'pop up' it won't let me type it in. This has happened a few times already with addresses that I know are correct. This means the address doesn't appear on the quote at all and I cannot save it into CONTACTS>

 

Thank you

Tarnia

 

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  • Komal_S's avatar
    Komal_S
    MYOB Staff
    3 years ago
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    Hi DAL-WA 

    If you're using MYOB, you should be able to enter the address completely if it doesn't appear in the drop down and save the changes. If you aren't able to do so, please confirm the type of contact you're creating and also send me the address by Private Message so we can try replicating this on our end.

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Hello

 

When creating a contact, I if the address doesn't 'pop up' it won't let me type it in. This has happened a few times already with addresses that I know are correct. This means the address doesn't appear on the quote at all and I cannot save it into CONTACTS>

 

Thank you

Tarnia

 

","body@stringLength":"400","rawBody":"

Hello

 

When creating a contact, I if the address doesn't 'pop up' it won't let me type it in. This has happened a few times already with addresses that I know are correct. This means the address doesn't appear on the quote at all and I cannot save it into CONTACTS>

 

Thank you

Tarnia

 

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Contact Address won’t register in contact card","moderationData":{"__ref":"ModerationData:moderation_data:787350"},"body":"

Hi DAL-WA 

If you're using MYOB, you should be able to enter the address completely if it doesn't appear in the drop down and save the changes. If you aren't able to do so, please confirm the type of contact you're creating and also send me the address by Private Message so we can try replicating this on our end.

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Hi  

If you're using MYOB, you should be able to enter the address completely if it doesn't appear in the drop down and save the changes. If you aren't able to do so, please confirm the type of contact you're creating and also send me the address by Private Message so we can try replicating this on our end.

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