Forum Discussion

Ampcom's avatar
Ampcom
Experienced User
22 days ago

"Create recurring transaction" error.

Hello MYOB.

I am getting an error when I attempt to save an invoice as a recurring invoice.

Please see image attached.

Thank you.

4 Replies

  • Ampcom's avatar
    Ampcom
    Experienced User

    Thanks Chris for your acknowledgement.

    Hopefully the development team will be able to resolve it fairly soon.

    Will leave it in your and the development team hands and look forward to being notified when it is fixed.

    Thank you for your time as it is greatly appreciated.

    Thank you, Philip.

  • Hi Philip
    You are right, the blank row is causing the problem
    I will report this to the development team
    Thanks so much for the feedback
    Chris

  • Ampcom's avatar
    Ampcom
    Experienced User

    Hello Chris,

    Thank you for your reply.

     

    There is no recurring transaction with the exact same name “Harvey”.

    However, the invoice does have “blank rows” inserted.

    Would you mind testing at your end creating an invoice which uses both “line items” and also “blank rows”.

    I use blank rows to enter additional information/description.

     

    Thank you for your time,

    Philip.

  • Good Morning
    Thank you for the feedback on this error
    I have tested this issue and cannot duplicate.
    Could you check that you don't have another recurring transactions with the same name 'Harvey"
    Thanks Chris