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MJ7's avatar
MJ7
Experienced Cover User
1 year ago
Solved

Customer paid me accidentally

Hi   I have a customer who accidentally paid me $2000 instead of paying the money to another company. I transferred the money back into their account via EFT two days later. I now have two un...
  • geckko99's avatar
    geckko99
    1 year ago

    Alternatively you could record the deposit as 'receive money' and code it to suspense and record the refund as 'spend money' and code that to suspense.  The net effect on the suspense account is then zero and it has not affected the customer's transactions.

geckko99's avatar
geckko99
Member
1 year ago

Alternatively you could record the deposit as 'receive money' and code it to suspense and record the refund as 'spend money' and code that to suspense.  The net effect on the suspense account is then zero and it has not affected the customer's transactions.

MJ7's avatar
MJ7
Experienced Cover User
1 year ago

Thank you so much that was a simple way to fix my issue.

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