Forum Discussion

MJ7's avatar
MJ7
Experienced Cover User
12 days ago
Solved

Customer paid me accidentally

Hi   I have a customer who accidentally paid me $2000 instead of paying the money to another company. I transferred the money back into their account via EFT two days later. I now have two un...
  • geckko99's avatar
    11 days ago

    Alternatively you could record the deposit as 'receive money' and code it to suspense and record the refund as 'spend money' and code that to suspense.  The net effect on the suspense account is then zero and it has not affected the customer's transactions.