Forum Discussion

PPC01's avatar
21 days ago

Customer Payment Receipts

Hi There, 

Is there a way that when a customer pays an invoice they can receive a payment receipt like we the business receive?

 

thanks 

 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi PPC01,

     

    Currently, the software has no built-in option to send customer receipts after they make a payment. I recommend posting this suggestion on the Ideas Exchange board in the Community Forum. This way, other users can vote on it, and it might be considered for a future update

     

    In the meantime, feel free to create a new thread if you need any other help.

     

    Thanks,
    Genreve

  • pippypip's avatar
    pippypip
    Trusted Cover User

    I to have asked for this on a number of occasions. MYOB seem to be not interested in doing this even though I always get a payment receipt from everyone else.