Forum Discussion

Jeffrey1's avatar
Jeffrey1
Experienced User
6 months ago

Email of invoices in MYOB Business V Account Right

I have 3 companies I look after. 1 is exclusively on line MYOB Business and NZ based the other 2 are desk top Account Right and Australia based. I can easily bulk email out invoices with the exclusiv...
Jeffrey1's avatar
Jeffrey1
Experienced User
6 months ago

Hello Doreen.

I have tried to send via email in MYOB Business a plain invoice with no logos/image. MYOB Business says it is sending but nothing happens. Do you have any other suggestions or would you suggest lodging a support case?

Regards

Jeffrey

 

 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    6 months ago

    Hi Jeffrey1,

     

    cheers for confirming the logo isn’t the issue. If your MYOB Business invoice is stuck on “sending”, resend the invoice to give it a nudge. If there’s still no movement, make sure to reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

     

    Cheers,

    Doreen

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