Hi CedricPriest,
Here are some troubleshooting steps to fix your issue when adding your GST number to your invoices but it isn't saving properly.
- Sometimes cached data can interfere with settings changes. Try clearing your browser cache and then attempt to update the GST number setting again.
- If possible, try accessing MYOB Business on a different browser or device to see if the changes save.
- After selecting the GST number checkbox, ensure you're clicking the 'Save' button explicitly before exiting the template settings.
If you've tried these steps and the issue persists, you need to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount for further assistance.
Regards,
Sai