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brazzenfnq's avatar
brazzenfnq
Contributing User
11 months ago
Solved

Hi, I received a credit note from our supplier. Can you please tell me where I can enter this in MYOB.

Hi, I received a credit note from our supplier. Can you please tell me where I can enter this in MYOB. 
  • Genreve_S's avatar
    Genreve_S
    11 months ago

    Hi brazzenfnq,

     

    The invoices feature is for customers exclusively. If a supplier gave you a credit note, you will need to record it as a negative purchase invoice (bill). Here is the guide to the process.

     

    Regards,
    Genreve

Genreve_S's avatar
Genreve_S
MYOB Moderator
11 months ago

Hi brazzenfnq,

 

Once you've created the negative bill, you'll get a credit note for that supplier. You can either refund it or apply it to a bill. After applying the credit to the bill, you can create a payment for the remaining amount to match the bank transaction amount. You can read through the process from this link.

 

Regards,

Genreve

brazzenfnq's avatar
brazzenfnq
Contributing User
11 months ago

Great that worked, thanks.

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