How do I delete an invoice that has a partial payment and put the partial payment back to credit

Hi JudyFlyingclub​ 

I may be misunderstanding but I would go into the original invoice and change the value to zero - it should allow you to do this and leave the credit.

Cheers

Liz

Hi JudyFlyingclub,

Great question! If you're using Business Lite and you've got an invoice with a partial payment, but you want to delete that invoice and pop that payment back as a credit, here's what you can do:

1. Head to the invoice that has the partial payment.

2. Click the reference number for the applied credit.

3. Click Delete.

Here's a handy link that'll walk you through it step-by-step: Deleting a customer payment.

Regards,

Sai