Forum Discussion

markangus's avatar
markangus
Contributing User
3 months ago

I'm unable to apply a bank payment to my open invoice in Purchases?

I have logged a support ticket some weeks ago.  I have responded to that ticket email about 2 weeks ago.  I'm not getting a response - is there any support?

3 Replies

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator

      Hey markangus,

       

      Appreciate you letting us know what’s been happening. We've already given the team that looks after support cases a nudge to get things moving for you, so you should hear back soon. Sorry it’s taken this long, and thanks for hanging in there while we sort it out.

       

      Cheers,

      Doreen

  • markangus's avatar
    markangus
    Contributing User

    Hi Again

     

    The issue I am having is unresolved, unfortunately.

     

    I have found the problem remains when coming to do my GST return...  Which was also when I last noticed it (for the last GST return).  It is not related to GST, but because I only login to my MYOB at the time I need to file my return, I notice the problem then...

     

    I have logged a further support request - Ref: 02883741

     

    I would appreciate it if someone could come back to me ASAP as I am needing to finalise my GST return?

     

    Can someone contact me please?

     

    Thanks

     

    Mark Angus

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