Intray for MYOB Business
Hi There I migrated from MYOB AR to MYOB Business and gave the client new user access. However they are saying they can't use the intray or send receipts to intray from the phone app. Is there anyth...
Forum Discussion
Thanks
How to move the document in teh Intray from old AR file to the new MYOB Business file?
It looks teh documents were in tray in AR file were not migrated with th data to the new MYOB Business?
Don't you usually migrate the intray docs to the new MYOB file when migrating?
HI Bassem,
Thanks for your response.
As far as I know, documents uploaded from the In Tray are supposed to be included in the migration process. However, if you find that they haven't made it over to your file, don't worry! You can manually link these documents to the relevant transactions in your MYOB Business file by downloading them onto your computer. If you'd rather have our migration team take care of this for you, please submit a support request via My Account, and we'll get right on it!
Feel free to create a new post again if you need further assistance.
Cheers,
Princess
Thank you
Hi Bassem,
Thanks for your response.
You're welcome! It was my pleasure to assist you. I'll go ahead and close this thread now. Please don't hesitate to reach out again if you need further assistance in the future.
Cheers,
Princess
