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Hi Earl,
Did you look at the invoices I attached - the Orthodontic business is not even in our contacts, has no date, no information just a total amount, which is about 4 x the amount I invoiced - there is nothing normal or correct about it. It is not what I created nor sent and it has not recorded any invoice like it, the only way I see it is to open via the email I sent to the customer.
There is obviously a glitch in the system that makes this happen but I wonder how many invoices have been recieved like that and completely disregarded without anyone replying to me to say - this is wrong.
I am getting charged good money every month for this non service
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