Forum Discussion
Hi Roystons
Thank you for your post.
Depending on the number of your contacts you have when you're using MYOB Business, the dropdown box or selection list may not load the full list. There's no definite number as to how many customers will show. However, you should be able to still type in the name or the first few characters of the name for it to appear. If it's still not showing after typing in the name, you may have to check if that customer is set as inactive.
Please feel free to post again. I'm happy to assist further.
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Hi Roystons
The dropdown box or selection list may not load the full list. This is known by the team, and the current workaround is to type in the first few characters of the name. If you're still not seeing the customer after typing in the name, I suggest that you type the characters one at a time.
- Roystons2 years agoContributing User
Thanks Sean, but unfortunately it still isn't returning any customers that do not start with A, B or C. Even if i type 1 character at a time...
- gavin123452 years agoUltimate User
Hi Roystons
I don't use MYOB Business, however I note from your example for Fresh Strata you typed 'fresh' rather than 'Fresh' and then 'the fly guy' instead of 'The Fly Guy'. Some browser search functions are very 'limited' and may be case sensitive.
Have you tried 'Fresh' - does this work?
Regards
Gavin
- Roystons2 years agoContributing User
Good point Gavin, always worth a try, but unfortunately it doesn't help in this case. :(
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