Missing invoices
Hi there
Thanks for your reply regarding my missing invoice problem since the update from MYOB essentials to MYOB business. I actually spoke to a customer service person yesterday and they told me to try looking for a lost invoice under banking, find transaction. Which the missing invoice was in here.
I originally was looking under sales, invoices and searching under ALL for status, period, and customer. My invoices that had been ticked off as paid didn’t show up and appeared that they had dropped off the system. I thought this was the obvious place to look for them. The only ones that come up in this search are overdue invoices, but no historical invoices. Which is strange.
So from now on I will look under find transactions. Do you know of a better way?