Forum Discussion

hughesmichele's avatar
hughesmichele
Contributing User
5 months ago

MYOB IN TRAY not loading 18th Nov 2025

Hi

18th Nov 2025

Is anyone having problems with the in tray not loading & or saying it is empty when I know it is not.

 

I have tried both desktop & online versions and neither load.

 

Cheers

Michele

15 Replies

  • We are having the same issue , has been happening since there was issues last week. Any idea how to resolve this? The Intray is empty and we are unable to send anything to the intray via email as it never appears. 

  • hughesmichele's avatar
    hughesmichele
    Contributing User

    Hi All Re sending emails to in tray & not appearing in MYOB.

     

    I have discovered that with the old microsoft outlook I can send documents via email to MYOB without a problem. But when I use the new Outlook aprrox 95% of the time documents never arrive in the in tray.

     

    Has anyone else noticed this?

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.