I've received a number of recent myob payby payments that don't match any of my invoices, even when I try to add them together in different combinations. The old website you could go to to ID transactions is no longer working. Can anyone help?
Hi ewenchristie,
Thanks for your post and welcome to the Community Forum ! The online invoice payments reports have information on the payments made.
If this doesn't help, I've sent you a private message with the Online payments team details where you can reach out and they will be able to assist with the payments. You can access your private messages when signed into the Community Forum by clicking on the avatar on the top right hand corner of the window > select the envelope icon.
If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.
