Forum Discussion

Phl's avatar
Phl
Experienced Cover User
3 years ago

New App. Previous contact’s don’t show up

I have just been moved over to the new app. My previous contacts don't show up when searching for contacts to do an invoice. If I refresh the page it comes up with error. Suppliers are fine and the c...
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi Phl 

    If you're not using all of them, please inactivate the ones not in use and then sync to the app again. The app will cause syncing issues for these many number of contacts. 

Komal_S's avatar
Komal_S
MYOB Staff

Hi Phl 

Can you please try deleting and reinstalling the app and check if the contacts are then synced properly?  

MorenoG's avatar
MorenoG
Experienced Cover User
2 years ago

All my contacts have disappeared from the invoice app after upgrading. Whoopee! I tried deleting and reinstalling. No change. Whoopee doo!

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.