Thanks for your reply. I have followed your recommendation and what used to be a simple process now requires more steps for me to do. Which is more time out of my busy day! I hit preview and the quote opens with some long file name. When I download the quote it saves as Unknown 8 on my computer - so I then need to rename the file to the quote number. Or if I preview the file and then save it instead of downloading it - I still have to go and manually type in the quote number to be saved as the file name. How is this making things easier? Do your IT people actually test these changes before they implement them? Can we please get this fixed so the file opens with the quote number in the file name?????
Hi sarahrigright,
I understand your concern about the additional steps required in the current process and the inconvenience it causes. The issue you're having with the file name not automatically being the quote number isn't really a bug, but more like a chance for us to make things better. We value your feedback and would like to encourage you to add this suggestion to our Ideas Exchange. It's a cool place where we collect ideas from users like you and consider them for future updates. Your thoughts can really help us make our system even better!
Feel free to get in touch anytime you need further assistance.
Cheers,
Princess
Why would you make things worse by changing things and then when I ask for it to be changed back to the way that worked efficiently you suggest that I add it to a list for future improvements? Is there anybody in the IT department in MYOB that actually considers the end user when you make these changes? How do I raise a complaint about this change? Not that doing that will make any difference I am sure!!!
Why would be doing MYOBS work for them ?
Continually making changes for no good reason and then tell us that its an improvement
Time and time again
