Forum Discussion

cat's avatar
cat
Experienced Cover User
6 months ago

Not very useable

So, in the interests of saving money, I decided to go with the online version, seeing we don't have a complicated business, no employees, and I only use myob to record the overall monthly invoices, all purchases, bas etc... I'm finding this iteration to be quite slow, blocky and counter-intuitive.

  • Why do I have to enter the category of "sales" every time, why can't I choose to have it prefilled (as it was previously)? It's the only category I need to use.
  • Why do I have to enter the sales date every time? And why from the drop down calendar, or else I have to type in the whole date? Which takes more time than when it was prefilled after the first entry and I could just type dd/mm if needed.
  • Why can't I just click save and it saves the invoice and leaves a blank invoice ready to fill? Now I have to go to a drop down list and select "Save and create new".

I have looked at the variou settings and can't see anything that's going to be helpful. Am I missing something?

I can't see mysely sticking with myob for much longer, especially when entering info is going to take a lot longer, and tech companies are supposed to be making things easier to use, not worse.

 

6 Replies

  • Liz_A's avatar
    Liz_A
    Super User
    6 months ago

    Hi cat​ 

    I'm a long time MYOB user who has mostly stuck with Classic Desktop versions (Perpetual licence) for clients & my businesses and I agree that the online (browser) versions are woeful to use for a small business. However, I have found the same problem with most of the browser accounts packages, so it doesn't seem to just be MYOB. Were you previously using AccountRight Desktop? If so, and you've had it for a really long time, you may have a Perpetual licence and be able to stay in your last Desktop version for free. This would mean you lose some online functions, such as automatic bank feeds, STP reporting, etc. but there are workarounds/alternatives that are free or reasonably priced for these. If you don't have a Perpetual licence, it seems that the only Desktop version is the expensive AccountRight and you may have to keep looking for a solution that is outside of MYOB. Good luck.

    Cheers

    Liz

    majubawest@hotmail.com

  • cat's avatar
    cat
    Experienced Cover User
    6 months ago

    Thanks Liz for your help. I'll definitely look into it asap.

    I really don't like that I have to be online to do my bookkeeping. 

  • cat's avatar
    cat
    Experienced Cover User
    6 months ago

    Hi Liz,

    Yes, I've been using AccountRight Desktop for 20+ years, and the only thing that stopped me leaving (apart from being very busy) was the headache of setting it all up again.

    Never heard of a perpetual licence, but will look into it as when I spoke to someone at MYOB about costs, he suggested the online version. I would definitely prefer the desktop version, and bonus if it was free. I don't use bank feeds or many other functions really. Just want a good, basic, sales/purchases/BAS accounting program. Starting to think a pen and book might be easier.

    I haven't even used any other data entries yet, apart from sales (and employees over 10 years ago), as I tend to do the BAS in one hit, so I'm kind of dreading it now.

    • Liz_A's avatar
      Liz_A
      Super User
      6 months ago

      Hi cat​ 

      Given the length of time that you've been using MYOB, you should definitely have a Perpetual licence. When MYOB first started, the programme was sold to users with a licence that they owned outright i.e. a Perpetual licence that should last "forever". MYOB changed this some time ago and now you can only have a subscription that means you don't own your software. So, check your Serial Number in the last Desktop version you were using with MYOB to see if it's a Perpetual licence and then if you keep this only on your Desktop (not online) you should be able to keep using this version without paying. To stay in the last Desktop version you have confirmed follow these instructions from an old post to ensure MYOB doesn't automatically upgrade your version:

       

      "Unfortunately MYOB are not going to change their policy just because users want them to. Now just as there are ways to stop Windows 10 automatic updates, there are also ways to stop MYOB automatic updates, or at least work around them.

      I keep using AR2020.1 even though MYOB has updated itself to AR2021.4

      Take a look where MYOB installs itself - in a folder called AccountRight in a path like this:

      C:\Users\<your username>\AppData\Local\Programs\MYOB\AccountRight

      Inside that folder is another folder called app-2021.300.244119 or similar - this contains the files that run MYOB - AR2021.3. 

      Copy this folder app-2021.300.244119 and paste under C:\Users\<your username>\AppData\Local\Programs\MYOB\ and rename it to AccountRight 2021.3

      Delete your desktop shortcut and create a new shortcut to HuxleyApplication.exe inside the new folder.

      From this point your shortcut will run AR2021.3 even though MYOB Updates to AR2021.4 or .5 etc."

       

      I use "Get Statements" in Banking to load my bank statements into the Classic version and the MYOB AccountRight versions do this, so depending upon how much you need to re-enter, you should be able to get back up to date pretty quickly. I'm not sure if you are aware of the keyboard shortcuts in AccountRight but they save heaps of processing time if you can learn these. Cancelling the MYOB payments should be able to be done through myMYOB.

      Good luck and email me directly if you need more help - mailto:majubawest@hotmail.com

      Cheers

      Liz

      • cat's avatar
        cat
        Experienced Cover User
        6 months ago

        Hi Liz,

        Will that still work because I have already migrated to this online version?

        They've given me a new serial number and I had wondered at the time why that was even necessary (now I understand).

        I have some vague feeling that they gave me a new serial number sometime after the original disk, too. Maybe when I went to monthly payments. Last serial number ended in 2083.

        It used to be that there was a pc copy and an online copy, but they got rid of the pc copy a while ago (which I complained about to them). Would you be able to do it from a back up?

        On top of that, I also just went to Windows 11 and although I saved backups, I started with a clean disk.

        I have the Accounting Plus v18 software upgrade disk, but most of the time I just downloaded the next update/upgrade, most of the backups saved. I'd have to search for the original disk if that's not it.

        I was on a monthly subscription for years (still am obviously) as it was easier to manage than an annual renewal, plus I thought that they were getting rid of the disks.

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