Recurring Invoices
Last week I made 17 recurring invoices that were due to be sent today 2/7/25. They are nowhere to be found. Where are they? they are not where you would expect in Sales>Invoices. They should have bee...
Forum Discussion
Hey Infinity10744,
Your recurring invoices haven’t disappeared. They’re hanging out in the Banking section instead. You’ll want to head into Banking, then select Recurring Transactions, and you’ll find them there. For more info, don't hesitate to check this link. Once you’ve checked them out, you can make sure everything’s set to go.
Cheers,
Doreen
Another month. Despite your reply there are no invoices in Banking >Recurring Transactions only the Schedule Name template which I have used to create 16 new invoices for this month by filling in the customer name and saving. Again they are nowhere to be found. I tried making a schedule name for a few customers but even then you can't send them. What am I doing wrong????
Hey Infinity10744,
You’re absolutely smashing it with the detail you’ve given. From what you’ve described, you’re probably not doing anything wrong at all. It'd be best to reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount. They'll be able to check what's going on behind scenes and why recurring invoices aren't showing up.
Cheers,
Doreen
