Hi crsh,
I understand why this is frustrating, especially when you need the blank lines for your invoice layout. Those blank lines are being treated as transaction lines, so each one needs an amount, category and tax code. That’s why the recurring invoice won’t save. To keep the styling, please remove the empty transaction lines and adjust the spacing through the invoice template instead.
Regards,
Sai
Unfortunately, the system will NOT allow the removal of a transaction line when it is the last line on the form. Do go ahead and try. It is literally not an option.
Hi crsh,
I understand how difficult this is, especially when the line doesn’t have the tax details needed to save the recurring invoice.
This article explains how to add or remove headers, blank lines, and transaction lines in the browser:
https://www.myob.com/au/support/myob-business/sales/entering-sales/add-headers-subtotals-and-lines-to-sales?productview=Browser
If you’re still unable to remove the line after following these steps, please create a support ticket through My Account or connect with our live chat team through MOCA, our virtual assistant, so they can look into it further.
Regards,
Genreve
