Forum Discussion
Hi Damon_c88 Marc-H, thanks for letting us know and I apologize for the inconvenience. Please be assured that we respect our customer's preferences, and I will escalate this concern to our internal team for further investigation.
good afternoon,
how is MYOB going about a solution to getting your Butn removed from every single invoice.
- sparkiii6 months agoExperienced Cover User
andanotherthing - when i live chatted to them this morning, they knew nothing about it, wanted screen shots and for me to clear the cache :-) I don't think there is anything happening fast. I am so annoyed about it. I feel like it's a 'how dare they' when we pay for the product.
- SonnyS6 months agoExperienced Cover User
sparkiii wrote:andanotherthing - when i live chatted to them this morning, they knew nothing about it, wanted screen shots and for me to clear the cache :-) I don't think there is anything happening fast. I am so annoyed about it. I feel like it's a 'how dare they' when we pay for the product.
Dont bother wasting your time with Live Chat, i had to go way upstairs.
They just give you robot answers from their scripted responses its useless.
They can opt you out, but no one can advise how i opted in the first place- USER123125 months agoUser
I wouldnt be surprised if Butn was paying extra to keep it there, as they make a fee of every invoice that is paid in this way. From what I have heard, they are quick to take you to court if you dont pay back the money, and their post 30 day rates are almost extortion, 25%+ per annum. Why isnt the ACCC looking into this company?
SonnyS wrote:
sparkiii wrote:andanotherthing - when i live chatted to them this morning, they knew nothing about it, wanted screen shots and for me to clear the cache :-) I don't think there is anything happening fast. I am so annoyed about it. I feel like it's a 'how dare they' when we pay for the product.
Dont bother wasting your time with Live Chat, i had to go way upstairs.
They just give you robot answers from their scripted responses its useless.
They can opt you out, but no one can advise how i opted in the first place