Forum Discussion

RomF's avatar
RomF
Member
4 months ago
Solved

Reversing accidental payment

I’ve accidentally applied a manual "Record Payment" to the wrong invoice instead of the one i was supposed to record it against. Could someone please guide me on how to reverse this, so the vendor ca...
invoice
  • SupportNoteGuy's avatar
    SupportNoteGuy
    4 months ago

    Hi RomF​ - thanks for the question!

     

    It's easy to delete the invoice payment - just open the invoice then click the payment reference number (at the bottom in the Activity section). The payment will open and you can then click Delete.

     

    Here's a help topic that explains this process in more detail: Deleting a customer payment.

     

    I hope this helps!

     

    Adrian

SupportNoteGuy's avatar
SupportNoteGuy
MYOB Staff
4 months ago

Hi RomF​ - thanks for the question!

 

It's easy to delete the invoice payment - just open the invoice then click the payment reference number (at the bottom in the Activity section). The payment will open and you can then click Delete.

 

Here's a help topic that explains this process in more detail: Deleting a customer payment.

 

I hope this helps!

 

Adrian

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