Forum Discussion

TC1808's avatar
TC1808
Experienced User
1 month ago

Search function in invoices

the search function in the invoice screen is not working. I have checked the date range is correct, set to all invoices, status is set to all, customers is set to all. When I enter the invoice number...
Earl_HD's avatar
Earl_HD
MYOB Moderator
1 month ago

Hi TC1808,

Thanks for raising this, and for outlining everything you’ve already tried. We’re currently not seeing any similar reports in our system.
 

In the meantime, if you haven’t already, could you please try:

  • clearing your browser cache (or using a private/incognito window), and
  • testing in a different browser, just to confirm it behaves the same way.

If the issue continues, please contact our support team so they can take a look at this. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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