Hi, gx4x4
Thanks for your post.
To correct the situation, you can enter a manual reference number. For example, 00000001. There are some instances where you only enter 01 or something like 3 digits as the reference number. It may be because that reference number has already been used. You may also refer to the screenshots below.
Screenshot 1, recorded a supplier payment with a reference number #2 as seen on the screenshot.
Screenshot 2, recorded another payment. Reference number 3 was generated automatically by the system.
Feel free to post again anytime if you require further assistance.
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Best regards,
Doreen
