Forum Discussion

santechwa's avatar
santechwa
11 months ago

Unable to Delete Template (Quotes and Invoices)

Hi,   I have just setup Myob for our small business. I have gone to Sales Settings - Templates and have setup some templates to use for invoicing/quoting.   I only need two different templates, w...
Princess_R's avatar
Princess_R
MYOB Moderator
11 months ago

Hi santechwa,

 

Thank you for your post. I'd like to extend you  a warm welcome to the Community forum. I hope you find it a valuable resource.

 

After replicating the scenario on our end, we successfully deleted a template without encountering any issues. Furthermore, our records indicate no reported incidents related to this matter.

To assist you in resolving this, kindly consider the following steps:

  • Clear your browser cache and cookies
  • Log out of your MYOB account and log back in
  • Attempt to delete the template once again.

Additionally, you may want to try using a different browser to see if that resolves the issue.

 

Please let me know how you get along and if you require any further assistance. I'm happy to help.

 

Cheers,

Princess

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