Update Contacts
Hello, I am stil haveing the same issue with updateing contact details. The contact was imported from a previous version of MYOB and now when I try and amend a contact by just deleting the contact pe...
Forum Discussion
Hi firstresponse,
Thank you for your post.
Thank you for flagging this to us. This error message is related to the number of characters in the Notes or description field and impacts saving changes to the other field in contact details. MYOB Business does not allow to increase in the character limit. Currently, the Company Name field is limited to a set of 49 characters including spaces. If you do have a name that is longer than that, our recommendation would be to look into abbreviating the name where possible i.e., Dept. instead of Department. However, you could use the description to put a longer name. The description allows you to have 255 characters, and the customer's name allows 8-13 characters.
I hope this helps. You can contact us again if you need further assistance. We are more than happy to help.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Kind Regards,
Cel
Celia_B I am not seing the description in contacts in MYOB Business?
Hi firstresponse,
Thank you for the update. To check, please go to Payroll >> Employees >> Contact Details >> Notes/description. Please let me know how you go with this. We are happy to help.
Kind Regards,
Cel
Not really. The Contacts in question has nothing to do with employees.
Is a contact for a Customer.
Thanks
first response
