wrong payment assigned to invoice
I have an outstanding invoice in my acounting. MYOB has wrongly assigned a pauyment made in 2019 to this outstanding invoice so the invoice is marked as paid. How do i correct this and WHY? would...
Forum Discussion
Hi Loves,
Thank you for posting and welcome to the Community Forum.
I'm sorry to hear about the payment being recorded in the wrong invoice. I understand the importance of recording the payment to the correct invoice. I recommend deleting the payment and redoing it to the right invoice, as there is no way to change the invoice the payment is connected to. As for why this was recorded this way, we will need more information regarding the payment. May I know how and when the payment was recorded?
We look forward to your response.
Thanks,
Genreve
The payment was automatically applied. I didn't apply it.
this has stopped my client being able to pay me.
How do i reassign it.
and WHY >?????? would it have been assigned to this invoice? they payment was made in 2019 and this invoice is from this year, 2023????
