Forum Discussion

teamSBL's avatar
teamSBL
Member
3 months ago

Your business verification is incomplete, and invoice share functionality has been restricted. Contact us to complete verification and restore functionality

Hi,  I have been receiving this message since Monday 02.02.2026.  I have previously sent in what was requested from MYOB with regards to this change, including our Trust Deeds several weeks ago.  I h...
peterga's avatar
peterga
Experienced User
1 month ago

I cannot find any emails sent by MYOB. Please resend asap.

Doreen_P's avatar
Doreen_P
MYOB Moderator
1 month ago

Hey peterga,

 

I’ve got the team to fire that email through to you again so you can actually see it this time. They’ll also lift the block so you can send invoices, but you’ll still need to hit reply and upload the requested docs using the secure link in that email to keep everything verified and happy.

 

Cheers,

Doreen

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