Forum Discussion

JLX's avatar
JLX
Contributing Cover User
10 months ago

Capture App - multiple staff access for receipt capture that require no other MYOB access or features

Hi,   Members of our staff use the capture app purely for logging receipts and have no other requirement to interact with the system. Is the only option moving forward having to pay for multiple ap...
Shella_A's avatar
Shella_A
MYOB Moderator
10 months ago

Hi JLX,

 

Thanks for the screenshot, super helpful. From the looks, they’ll need Sales ticked in their access as well to use Receipt capture. After ticking that, have them sign out and back in, then try capturing again. If they’re still unable to access it, give our team a buzz via our virtual assistant MOCA or pop a support ticket through My Account and we’ll sort it out quickly smart.


Cheers,

Shella

JLX's avatar
JLX
Contributing Cover User
10 months ago

Hi, Switching sales on gives them access to create an invoice etc, which they dont need, But there is no purchases access. Dont want to get lost in a virtual assistant loop of one thousand questions so would appreciate feedback re this issue here.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home