Forum Discussion

Roselyn_Nand's avatar
Roselyn_Nand
Experienced Partner
8 months ago

EXO Payroll - STP Submission Failed - Status Code 403

Hi There    We have a few customers complaining about the STP Submissions Failed error. "The service returned a status code of 403 with a message [Forbidden]. "    Just wondering if other partner...
Roselyn_Nand's avatar
Roselyn_Nand
Experienced Partner

Hi There

Please see below resolution for the STP status code 403 error

Here is the installer of the new MYOB Exo payroll - SSL certificate.

  1. Download the zip file.
  2. Open the instruction PDF file.
  3. There is a password for the installer – Password (Obtain this from MYOB)

https://exo.myob.com/Enterprise/EmployerServices/AUS/CertInstaller-Latest/CertInstaller.zip

Please remember to delete the older certificates this is VERY IMPORTANT - see instructions on how to below.

https://enterprise-support.myob.com/exoemp/single-touch-payroll-submission-fails

MattGol's avatar
MattGol
3 months ago

Hi Roselyn, it seems the link is expired, is there any updates?

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.