Forum Discussion

Clinton_ELA's avatar
Clinton_ELA
Experienced User
3 days ago

Auto-Build not working

The Auto-Build has stopped working on my MYOB.

 

Today we have used the "Build Item" button several times this morning but now its not working.

 

Normally after clicking the "Build Item" button, the build window opens, but now nothing happens.

 

I've already restarted MYOB several times and restarted my PC.

 

I've deleted the files from the Cache folder but nothing helps.

 

All other users in the office are having the same issue.

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi Clinton_ELA,

     

    I appreciate your effort in trying some good troubleshooting steps in your Auto Build Inventory issue. A few more things you can try are ensuring that there is enough stock for the items making up the auto-build item and checking the setup of the item to make sure everything is configured correctly. Therefore, I've also run a fix over your file, and it should be working by now. If none of these steps work, please reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

     

     

    Kind regards, 

    Shella