The Auto-Build has stopped working on my MYOB.
Today we have used the "Build Item" button several times this morning but now its not working.
Normally after clicking the "Build Item" button, the build window opens, but now nothing happens.
I've already restarted MYOB several times and restarted my PC.
I've deleted the files from the Cache folder but nothing helps.
All other users in the office are having the same issue.
Hi Clinton_ELA,
I appreciate your effort in trying some good troubleshooting steps in your Auto Build Inventory issue. A few more things you can try are ensuring that there is enough stock for the items making up the auto-build item and checking the setup of the item to make sure everything is configured correctly. Therefore, I've also run a fix over your file, and it should be working by now. If none of these steps work, please reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Kind regards,
Shella
HI, I am currently having this issue and need it resolved asap, the inventory item is unchanged from how it normally is and this issue has only just started in the past couple of days
Hi JonneedsMYOB,
There are few reasons why your inventory item stays unchanged, it might be related to recent transaction adjustments or system updates. Ensure there are no future-dated transactions affecting the inventory. Refresh the transactions by making minor edits, like adding a period to the memo field and saving the changes. This might help in recalibrating the system. If the issue still persists, make sure to reach out to our support team directly for further help. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Regards,
Shella
