Forum Discussion

Narellecables's avatar
Narellecables
Experienced Cover User
1 month ago
Solved

Coverted purchase not showing in matching Inventory account

I have converted an open PO to a bill on 01/03/26 and it is not showing in my Inventory account listing. Usually I have a a Debited Purchase listed, then a debited and credited Inventory Count and t...
  • Earl_HD's avatar
    Earl_HD
    1 month ago

    Hi Narellecables,

    Thanks for the clear explanation, that helps a lot. This is likely due to the item setup. Could you please check that the item profile has I inventory this item selected and that the Inventory Asset account is correct?

    In case it remains the same,  make sure to reach out to our support team directly. You can reach our Live Chat team via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
1 month ago

Hi Narellecables,

Thanks for the clear explanation, that helps a lot. This is likely due to the item setup. Could you please check that the item profile has I inventory this item selected and that the Inventory Asset account is correct?

In case it remains the same,  make sure to reach out to our support team directly. You can reach our Live Chat team via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

Narellecables's avatar
Narellecables
Experienced Cover User
1 month ago

Thanks for your help Earl. 

I did run CTRL+R in the transaction and it WAS in a different asset account!

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