error when trying to write off stock
I am trying to write stock off to the "wastage account" however every time i do it it comes up as per the below error in the main screen but if i click into the item it show as 0 on hand does an...
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Hi Alisha83
Thanks for your post. I am happy to look into this for you. Could you give me the last 4 digits of your serial number and company file ID (Help>>About AccountRight).
Thank you, i have found another article where someone has the same issue and you just had to run a script.
last 4 digits: 2200
Company File ID: 5
Hi Alisha83
Thanks for your account information. I have now run the scripts over your file, let me know if this has solved it for you. You might have to close AccountRight and resign in.
Thank you, that has fixed the existing ones, i just tried to write more stock off and it has came back with the same error 1.77635683940025E -15. will this happen every time?
Hi Alisha83
I am sorry to hear you are still having issues. I am happy to run the scripts again, could you check the following first:
Please note that if you do have any receive item transactions these would need to be converted into Bills before this process.
- Go to Inventory>>Item List>>Inventoried tab, click to sort by On Hand (select the column heading). Ensure that no items are showing as having a negative on hand value.
- Run the Inventory Value Reconciliation and check to ensure that there no invalid amounts. Invalid amounts being a negative or an item that has 0 on hand but a value in Inventory
If those options are fine and you don't have any negative values I can arrange for the script to be run again.
