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Hi Graeme59,
If this started from an import, the first thing I’d check is the import log.
That usually gives the best insight into what happened during the import, including whether any fields were skipped, substituted, or flagged with a warning.
It’d be worth checking the contents of the import log to see whether it mentions those price fields or any related warnings. That should help narrow down why some of the prices are missing in the export file. If you are having difficulties finding the exact cause even with the import log, I recommend reaching out to our support team so they can investigate it with you. You can reach out by creating a ticket in My Account or connecting with our live chat team through MOCA, our virtual assistant.
Regards,
Genreve
Hi Genreve
This started as an export from my company file.
I have sold my business, and we were creating a new file for the purchaser.
We found out that there are multiple price fields for items with 0 or more items purchased, but we can only see them in the detail price report.
Why are some prices listed in the first column & others in the second column ?
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Previous email
I have created a new data file for our use & exported Cust, Supp, Employees, & Inventory.
Some of the sell prices (ABCDEF) in some of the items are missing.
It is not every item or the same price level on the items, but it has caused enormous problems.
I thought it was a problem with the import process, but the error is in the exported file.
Have tried Tab Delimited & Comma Delimited, using only Item Codes & Prices
Prices in the MYOB file have been checked.
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