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Can you get it fixed ??
Hi Graeme59,
Thanks for clarifying this, and I’m sorry for the trouble it has caused while setting up the purchaser’s new company file. The different columns relate to the item’s price levels and quantity breaks, so not every item will have a value in each column. However, as some of the selling prices are being skipped from the export, our Support team will need to review the original company file and export data to confirm why this is happening. Please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so they can further look into this with you.
Regards,
Sai
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