Hi all
Need some help with inventory
Item Profile - Quantity on hand
Drill down and it shows the correct purchase of 52 items
Item Profile - History
There is no quantity in "Bought"
Can someone advise why the History is not reflecting what actually happened?
Many thanks
Hey LFW02,
No quantity in the Bought column usually means the item wasn’t set up to track inventory when those purchases were entered. When “I inventory this item” isn’t selected, it won’t record those units as purchased inventory, so they won’t appear in Item History. If you want help reviewing the setup or fixing the history, you can reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
Thanks Doreen
This isnt the problem as the item has been in use for the past couple of years, it just started to happen in January but thanks anyway
