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Hi Doreen_P ,
Thanks for this - have you looked at our file already? I checked the MOCA link but can't find the Live Chat. Can you adivse further?
Thanks
Jack
Hi Jack_MacApplied,
I've checked your account and noticed multiple files. To ensure we apply the fix script to the correct file, you'll need to reach out directly to our support team. To connect with our live chat agents, head over to this link and click the purple speech bubble located in the lower right-hand corner to open MOCA. From there, type in "get help from a support agent," and this will provide you with a link to connect with a live chat agent.
Cheers,
Princess
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