Coverted purchase not showing in matching Inventory account
I have converted an open PO to a bill on 01/03/26 and it is not showing in my Inventory account listing.
Usually I have a a Debited Purchase listed, then a debited and credited Inventory Count and then later a credited sale against the same Inventory account.
But I have one Purchase that is showing a debited and credited Inventory Count but not reflecting the original purchase. I have doubled checked the PO date and it is correct so not sure why it is not showing on the Inventory account transaction listing.
Does anyone know how this can happen or what to check/fix it?
Hi Narellecables,
Thanks for the clear explanation, that helps a lot. This is likely due to the item setup. Could you please check that the item profile has I inventory this item selected and that the Inventory Asset account is correct?
In case it remains the same, make sure to reach out to our support team directly. You can reach our Live Chat team via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
