Forum Discussion

Sabrinaguo's avatar
23 days ago

Negative format will change when print out

For the AccountRight, our computer setting is "-1" and when we look at the MYOB screen it shows "-1" as well. But when we print out the form, it was changed to "(1)". How to fix it?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hey Sabrinaguo,

     

    In MYOB, when you see "-1" on the screen but it prints as "(1)," it indicates a negative value. The parentheses are a common accounting convention used to denote negative numbers in printed forms. You can still change this by going to:

     

    • Control Panel.
    • Select Clock and Region.
    • Click Additional settings.
    • Negative number format.

     

    Best regards,

    Doreen

  • Hi Doreen

    thank you for your message. Our computer setting is -1. We changed it already but still print out (1)

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator

      Hi Sabrinaguo,

       

      If you're still experiencing this issue, you need to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.

       

      Regards,

      Sai

      • Hi Sai

        Went on MOCA, still tell me the same suggestions. Not helping at all