Forum Discussion

JSCHM41's avatar
JSCHM41
Experienced Cover User
1 year ago

Not allowing change due to no items on hand non-zero value

Hi,    I have purchase that has a line that was put under the wrong part number. When I go to change the line to the correct part number I am getting the error "......no items on hand and a non-zer...
JSCHM41's avatar
JSCHM41
Experienced Cover User
1 year ago

Thanks Genreve_S 

 

I don't understand why MYOB has rounded past 2 decimal points? The item only has history of being entered into MYOB at $125.50. No other transactions against it, the next time is me attempting to change the line to the correct part number. 

How can I now remove this item from MYOB? If i do a inventory adjustment against the item it will not allow me to delete the number as there is now transactions against it. If i was able to change the purchase to correct line it would allow me to delete the number. 

Mike_James's avatar
Mike_James
Ultimate Cover User
1 year ago

Hi JSCHM41 , rounding problems are fairly common in inventory, precisely because the program does allow values with more than 2 decimal places. MYOB has developed a number of scripts to resolve these issues, and it may be that one of these would help. 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 year ago

    Hi JSCHM41,

     

    I ran a couple of fixes to your file, as suggested. If you still have the same issue after checking, I recommend creating a support ticket from the My Account page to get support assistance.

     

    Regards,

    Genreve

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home