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JSCHM41's avatar
JSCHM41
Experienced Cover User
2 months ago

Not allowing change due to no items on hand non-zero value

Hi, 

 

I have purchase that has a line that was put under the wrong part number. When I go to change the line to the correct part number I am getting the error "......no items on hand and a non-zero value in inventory"


Looking at the purchase it lists the item qty 8 at $125.50 total of $1,004. When I look at the item information it is showing the current value at $1,003.99 with average cost of $125.4988

 

There are no other transactions against the number, just the purchase. 

When I attempt to change the values of the new number to $1,004 or $1,003.99 I get the error. 

  • JSCHM41's avatar
    JSCHM41
    Experienced Cover User
    2 months ago

    Thanks Genreve_S 

     

    I don't understand why MYOB has rounded past 2 decimal points? The item only has history of being entered into MYOB at $125.50. No other transactions against it, the next time is me attempting to change the line to the correct part number. 

    How can I now remove this item from MYOB? If i do a inventory adjustment against the item it will not allow me to delete the number as there is now transactions against it. If i was able to change the purchase to correct line it would allow me to delete the number. 

    • Mike_James's avatar
      Mike_James
      Ultimate Cover User
      2 months ago

      Hi JSCHM41 , rounding problems are fairly common in inventory, precisely because the program does allow values with more than 2 decimal places. MYOB has developed a number of scripts to resolve these issues, and it may be that one of these would help. 

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        2 months ago

        Hi JSCHM41,

         

        I ran a couple of fixes to your file, as suggested. If you still have the same issue after checking, I recommend creating a support ticket from the My Account page to get support assistance.

         

        Regards,

        Genreve

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 months ago

    Hi JSCHM41,

     

    The MYOB software only allows 2 decimal digits. So it's likely that the issue stems from the rounding system of the software. I recommend creating an inventory adjustment for the item to make sure that the decimal does not exceed the 2 decimal places. Additionally, you can read through this link to understand more about the error message.

     

    Let us know if you need any other help.

     

    Thanks,
    Genreve

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