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Turtlewitnohome's avatar
Turtlewitnohome
Experienced Cover User
7 months ago

Reorder report - Online - Unable to create Orders

We do our inventory reordering through the online version, Products and services - reorder report.   We are currently unable to create purchase orders, keeps coming up with "Failed to create purcha...
Troppac's avatar
Troppac
Member
6 months ago

Same, we have been unable to create or send purchase orders since the 14/07/2025. Sent this to the team with screenshots. Still not resolved.

 

Regards Chris

Turtlewitnohome's avatar
Turtlewitnohome
Experienced Cover User
6 months ago

Hi Chris

 

I spent 2 hours on the phone with them yesterday with no resolution.  Has been passed on up the chain for them to look into it.  Very frustrating with no other way, apart from manual entry, of orders but the qty of items makes this impractical.

 

Cheers John

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