5 months ago
Sales Invoice - Build Items
Hi there, I am trying to record a sales invoice which I have to Auto-Build items but it looks like I cannot pass the "Build Items". It does not come up with any error, it does not go into the nex...
Hi Princess,
Thank you. I have checked the AccountRight cache but there is nothing to clear so this is not the issue. It must be something else and i observed that every time there is an update it does this. I have the same issue again and it was a recent update a week ago. Can you please try to reset the file again as soon as possible? Also can a permanent fix be found?
Hi DS_EPC,
I've reset your file again using a script. It's definitely odd that you keep having issues with each update. If this continues after the next update, please submit a support ticket through My account. Also, since there's no cache to clear, try refreshing the file by signing out from the Service menu and signing back in before checking the inventory. Thanks for your patience!
Cheers,
Princess
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